Frequently asked questions
Currently we are an online only shop, located in the Northeastern United States. If you think we would be a good fit with your local café, let us know (or let them know about us)!
Currently we are an online only shop, located in the Northeastern United States. If you think we would be a good fit with your local café, let us know (or let them know about us)!
Our coffee is fresh roasted to order! Because of this, we will require 2-5 business days to fulfill your order once it is placed. Once it's ready, your order will be shipped via USPS. Your coffee will arrive around 10 days, perfect time for your coffee to reach its full flavor profile peak.
Our coffee is fresh roasted to order! Because of this, we will require 2-5 business days to fulfill your order once it is placed. Once it's ready, your order will be shipped via USPS. Your coffee will arrive around 10 days, perfect time for your coffee to reach its full flavor profile peak.
When your order is ready to ship, you will receive a shipping confirmation email with complete tracking information.
When your order is ready to ship, you will receive a shipping confirmation email with complete tracking information.
We offer FREE shipping within the United States for our coffee orders only! Shipping will be charged for merchandise.
We offer FREE shipping within the United States for our coffee orders only! Shipping will be charged for merchandise.
We ship within United States with USPS (sometimes UPS and FEDEX).
We ship within United States with USPS (sometimes UPS and FEDEX).
We want to make sure you get your items as quickly as possible, so you may get multiple shipments. Our merchandise is shipped separately from our coffee, so you will get separate shipments at this time.
We want to make sure you get your items as quickly as possible, so you may get multiple shipments. Our merchandise is shipped separately from our coffee, so you will get separate shipments at this time.
COFFEE INFO
Coffee is best stored in an opaque, airtight container in a cool, dry place. You do not want your beans exposed to light or humidity, as it can compromise the freshness and quality! If properly stored, our ground coffee will stay fresh for about 4 weeks from opening. Whole bean coffee will stay fresh for about 8 weeks from opening.
Coffee is best stored in an opaque, airtight container in a cool, dry place. You do not want your beans exposed to light or humidity, as it can compromise the freshness and quality! If properly stored, our ground coffee will stay fresh for about 4 weeks from opening. Whole bean coffee will stay fresh for about 8 weeks from opening.
Dried coffee, if stored properly, can last for months and even years.
Unopened / Sealed
Ground Coffee :
Pantry : 3 - 5 months
Freezer : 1 - 2 years
Whole Bean Coffee :
Pantry : 6 - 9 months
Freezer : 2 - 3 years
Opened
Ground Coffee :
Pantry : 3 - 5 months
Freezer : 6 months
Whole Bean Coffee :
Pantry : 6 months
Freezer : 2 years
Dried coffee, if stored properly, can last for months and even years.
Unopened / Sealed
Ground Coffee :
Pantry : 3 - 5 months
Freezer : 1 - 2 years
Whole Bean Coffee :
Pantry : 6 - 9 months
Freezer : 2 - 3 years
Opened
Ground Coffee :
Pantry : 3 - 5 months
Freezer : 6 months
Whole Bean Coffee :
Pantry : 6 months
Freezer : 2 years
The best way to tell if it has gone bad is to use your sense of smell. If coffee has gone bad, the pleasant aroma will be gone and with it much of the taste. Using this coffee will not harm you, but will just not have much flavor if the smell is gone. It may also lose its deep dark color and appear a lighter brown.
The best way to tell if it has gone bad is to use your sense of smell. If coffee has gone bad, the pleasant aroma will be gone and with it much of the taste. Using this coffee will not harm you, but will just not have much flavor if the smell is gone. It may also lose its deep dark color and appear a lighter brown.
Coffee does degrade over time and it degrades faster depending on the surface area- which means that the whole beans will keep longer than ground coffee. The best way to store these beans is to place them in an air-tight container in the freezer. You should grind fresh only the amount you plan to use that day to avoid unnecessary exposure. Storing coffee in this way will keep out moisture and other contaminants.
Coffee does degrade over time and it degrades faster depending on the surface area- which means that the whole beans will keep longer than ground coffee. The best way to store these beans is to place them in an air-tight container in the freezer. You should grind fresh only the amount you plan to use that day to avoid unnecessary exposure. Storing coffee in this way will keep out moisture and other contaminants.
The best way to store ground coffee to keep it fresh longer is by storing it in your freezer immediately after use. Storing coffee in the freezer does not freeze the coffee, so it is always ready for use without any defrosting.
The best way to store ground coffee to keep it fresh longer is by storing it in your freezer immediately after use. Storing coffee in the freezer does not freeze the coffee, so it is always ready for use without any defrosting.
Our coffees do not contain any sugars or artificial sweeteners.
Our coffees do not contain any sugars or artificial sweeteners.
Tasting notes/cupping notes is the description about the aroma, taste, and character of a coffee, each one is uniquely different. It's similar to how wine has tasting notes also. There are no added flavorings to single origins.
Tasting notes/cupping notes is the description about the aroma, taste, and character of a coffee, each one is uniquely different. It's similar to how wine has tasting notes also. There are no added flavorings to single origins.
Our coffee is versatile and works well with various brewing methods, including drip coffee makers, French press, pour-over, espresso machines, and cold brew. Each blend may have specific recommendations for optimal brewing, which can be found in the product descriptions.
Our coffee is versatile and works well with various brewing methods, including drip coffee makers, French press, pour-over, espresso machines, and cold brew. Each blend may have specific recommendations for optimal brewing, which can be found in the product descriptions.
The grind size depends on your brewing method:
Standard / Drip Grind - Great for traditional and modern drip coffee makers.
Coarse Grind - Coarse grind is great for french press and cold brew due to these preparation methods requiring longer time to extract the flavor from the beans.
Espresso Grind - Finely ground for espresso.
Whole Bean - Great for the coffee connoisseur who prefers to grind their own beans to their liking. Also helps preserve the flavor of the beans for longer.
Pods - We refer to K Style Cups as pods which can be used in your coffee maker that supports the pods/cups.
The coffee for each pod is roasted and packed when the order is received. The pods are made from recyclable material including a recyclable foil lid.
Our coffee is available in 12oz, 1lb, 2lb ,5lb and some in 12Lb bags.
The grind size depends on your brewing method:
Standard / Drip Grind - Great for traditional and modern drip coffee makers.
Coarse Grind - Coarse grind is great for french press and cold brew due to these preparation methods requiring longer time to extract the flavor from the beans.
Espresso Grind - Finely ground for espresso.
Whole Bean - Great for the coffee connoisseur who prefers to grind their own beans to their liking. Also helps preserve the flavor of the beans for longer.
Pods - We refer to K Style Cups as pods which can be used in your coffee maker that supports the pods/cups.
The coffee for each pod is roasted and packed when the order is received. The pods are made from recyclable material including a recyclable foil lid.
Our coffee is available in 12oz, 1lb, 2lb ,5lb and some in 12Lb bags.
While not currently certified vegan, our coffee does not contain any milk, egg or dairy products.
While not currently certified vegan, our coffee does not contain any milk, egg or dairy products.
While not currently certified, our coffee does NOT contain any gluten or wheat ingredients. Coffee is the only product in our facilities and it never comes into contact with anything containing wheat or gluten.
While not currently certified, our coffee does NOT contain any gluten or wheat ingredients. Coffee is the only product in our facilities and it never comes into contact with anything containing wheat or gluten.
While not currently certified, our coffee is free of the major allergens as recognized by the FDA.
While not currently certified, our coffee is free of the major allergens as recognized by the FDA.
Yes, we take pride in ensuring that all our coffee beans are ethically sourced. We work closely with farmers and cooperatives to ensure sustainable farming practices and fair wages, providing you with coffee that not only tastes great but also supports responsible sourcing
Yes, we take pride in ensuring that all our coffee beans are ethically sourced. We work closely with farmers and cooperatives to ensure sustainable farming practices and fair wages, providing you with coffee that not only tastes great but also supports responsible sourcing
TEA QUESTIONS
Our teas are made with tea leaves grown under the 99%+ Ethical Tea Partnership, as well as various organics such as fruits, seeds, flowers, and other natural flavors.
Our teas are made with tea leaves grown under the 99%+ Ethical Tea Partnership, as well as various organics such as fruits, seeds, flowers, and other natural flavors.
Still need assistance?
If you're still unsure about any of our products, drop us a message via the form on our contact page.